The use of the services by the user through this website is exclusively regulated by the provisions of these conditions (hereinafter jointly referred to as the “Conditions”). The Conditions are made available to the user on the website and their storage and reproduction is permitted.
These Conditions govern purchases made on the website www.freeshopswiss.ch owned by Free Shop Frontiera S.A., with registered office and operations in Switzerland, Via A. Maspoli 21, 6850 Mendrisio, registered in the Commercial Register of the Canton of Ticino with Order Number CHE-112.608.491, Business Identification Number (IDI) CH-524.3.010.443-9, VAT Number CHE-112.608.491, e-mail address info@freeshopfrontiera.ch.
These Conditions do not regulate, however, the provision of services or the sale of products by parties other than Free Shop Frontiera S.A. that are present on www.freeshopswiss.ch via links, banners or other hypertext connections.
The Conditions apply exclusively to sales contracts with buyers, as provided for by the Swiss Federal Law against Unfair Competition (LCSI), art. 3, paragraph 1, in force since April 2012: “Anyone who offers goods, works or services via electronic commerce, omitting to indicate clearly and completely his identity and his contact address, including his email address, acts unfairly” and by the European Law, art. 2 paragraph 3, of 6 April 2010, which regulates online sales.
1.1 Free Shop Frontiera S.A. (hereinafter, and for brevity, “FREE SHOP“), operating through an online platform (www.freeshopswiss.ch; hereinafter, and for brevity, “the Portal”), has as its corporate purpose the sale and promotion of the sale of products (hereinafter, and for brevity, “the Products”) of companies (hereinafter, and for brevity, “the Partner“) to third parties of legal age (hereinafter, and for brevity, “the Customers/Customer”).
1.2 With these Conditions, FREE SHOP sells and the Customer purchases remotely the tangible movable goods indicated and offered for sale on the Portal. The contract is concluded exclusively through the Internet, through the Customer’s access to the Portal and the creation of a purchase order according to the procedure provided by the site itself and by these Conditions.
1.3 The Customer undertakes to read, before confirming his/her order, these Conditions, in particular the pre-contractual information provided by FREE SHOP and to accept them by placing a flag in the indicated box.
1.4 The Products sold on the Portal can be purchased and delivered exclusively in the countries indicated during the purchase order procedure. Any orders for shipments to be made outside of these countries will be automatically rejected during the order processing procedure.
2.1 Simply registering gives you the status of “registered” Customer, allowing you to carry out transactions through the Portal.
2.2 To register, you must select the appropriate “Register” section and accept these Conditions, which also contain information on the processing of personal data by FREE SHOP.
2.3 By making a purchase through our portal, you agree to receive marketing communications from us via the email address provided during the purchase process. These communications may include information about our products, services, promotions and special offers. We guarantee that your email address will not be given, sold or provided to third parties for any reason without your express consent. We will only use your email address for our internal marketing communications and you can unsubscribe at any time by following the instructions provided in each marketing email you receive from us.
3.1 Registered Customers may update and rectify the personal information communicated to FREE SHOP at any time.
3.2 To correct or update the personal information entered, you must access the address www.freeshopswiss.ch in the section “My profile” – “Account details”.
3.2 Customers are responsible for the truthfulness and accuracy of the personal data entered while FREE SHOP will not assume any responsibility in this regard. By placing an order through the Portal, the Customer guarantees that he or she is of legal age according to the Law of his or her Country of origin and that he or she has the legal capacity to enter into binding contracts.
3.3 Customers may cancel their subscription/registration from the portal at any time.
3.4 In case you do not wish to receive all or some of the FREE SHOP newsletters, you can unsubscribe from the service by clicking on the link that appears at the bottom of each newsletter when you receive the mail.
4.1 Before concluding the purchase contract, the Customer examines the characteristics of the goods which are illustrated in the individual product sheets at the time the Customer chooses the product.
4.2 Before the conclusion of the purchase contract and before the validation of the order with obligation to pay, the Customer is informed regarding:
The Products that cannot be purchased are sold out until new availability. It is not possible to recover an out of stock product. FREE SHOP can accept the Customer’s orders within the limits of the quantities of the existing requested Products. Therefore, the acceptance by FREE SHOP of the purchase proposal forwarded by the Customer is subject to the availability of the Products themselves. FREE SHOP undertakes to promptly communicate to the Customer any unforeseeable stock shortages due to excess demand or other causes.
6.1 The prices published are expressed in Swiss Francs (CHF), VAT included and are those available at the time of registration of the order, in the event of a reduction in value, no difference will be recognized on the amount previously paid. FREE SHOP reserves the right to change prices at any time.
6.2 The prices shown for each Product do not include shipping costs, which are indicated separately and calculated as set out in point 7.2.
6.3 These costs are therefore the responsibility of the Customer and must be paid directly upon delivery of the Products, according to the instructions specified in the Order confirmation. In the event of non-payment, the Customer assumes all costs and responsibilities.
7.1 FREE SHOP undertakes to ensure that the delivery of the product to the customer takes place within 7 days of the conclusion of the sales contract.
7.2. The amount of shipping costs will be calculated from time to time based on the actual weight of the Products purchased and based on the country of destination of the same.
8.1 The sales contract will be considered concluded only if FREE SHOP has successfully recorded the payment by the Customer. In the event that the payment is not successful at first (e.g. due to the non-existence of the indicated bank account, lack of coverage, incorrect credit card number or credit card limit being reached), the contract will not be considered valid.
8.2 Once the contract has been concluded, a copy of the order and the applicable Conditions will be kept by FREE SHOP in its computer archives. The Customer will have access to all information relating to the order and the applicable conditions by accessing the “My Profile” section within his/her Account.
8.3 FREE SHOP reserves the right to refuse orders from a Customer with whom there is an ongoing legal dispute relating to a previous order. This applies equally to all cases in which FREE SHOP deems the Customer unsuitable, including, by way of example, the case of previous violations of the conditions of the contract for online purchases on the Portal or for any other legitimate reason, especially if the Customer has been involved in fraudulent activities of any kind.
9.1 Payment of the price may be made by credit card (Visa, Mastercard, American Express, Visa Electron and/or other credit cards accepted by FREE SHOP).
9.2 In the event of conclusion of the contract, FREE SHOP will charge the purchase amount to the credit card indicated. In the event of payment by bank transfer, the order will be effective only after the amount has been credited to the FREE SHOP current account.
9.3 The amounts to be charged may be blocked at the moment of conclusion of the purchase process, even if the actual debit occurs at a later time.
9.4 The invoice is sent upon request by the Customer by email upon receipt of payment.
9.5 The Customer will be required to notify FREE SHOP of any anomalous or undue charges, by email to info@freeshopfrontiera.ch, as soon as he becomes aware of them, in order to allow FREE SHOP to carry out the appropriate checks.
9.6 The Customer has the right to a refund (through re-crediting pursuant to art. 9.9) of the amounts charged in the following cases:
9.7 The Customer must submit his/her complaint within 3 working days of the occurrence of the poor service, communicating it to FREE SHOP by email info@freeshopfrontiera.ch or by calling 0041 (0)91 6467471. FREE SHOP will carry out the appropriate checks and will respond to the Customer within 15 working days;
9.8 In the event of partial use of the service, the refund may be in proportion to the service used by the Customer.
9.9 Refunds are always made directly to the same credit card used for the purchase or, in the case of payment by bank transfer, to the ordering party’s current account. FREE SHOP is in no way expected to make a bank transfer or credit the refund amount to a different card/bank account or to be registered to someone else.
9.10 FREE SHOP will communicate to the Customer the acceptance and the expected timeframes to obtain the refund and to have visibility on the current account associated with the card used for the purchase. Below are the maximum timeframes necessary to manage the refund process starting from the request received by contacting Customer Care customercare@freeshopfrontiera.ch:
Furthermore, it will be necessary to wait for the specific banking times to have visibility of the re-credit, usually from 7 to 30 days, depending on the conditions of the reference Credit Institute.
9.11 FREE SHOP has no power to intervene regarding the re-crediting times which are at the discretion of the relevant Banking Institution.
9.12 In the event of delivery of an incorrect product compared to the order, the Customer must return the incorrect product to FREE SHOP FRONTIERA S.A. via Angelo Maspoli 21 6850 Mendrisio – Switzerland. Shipping costs are borne by FREE SHOP, which will, once the return has been received, always ship the replacement product at its own expense. This clause lapses if the incorrect product is not returned to FREE SHOP in intact conditions and including the original packaging.
10.1 You may decide to request a refund of the price or alternatively obtain a reduction on the price of a different Product if the product is not intact and compliant. Additional or concomitant legal rights relating to the guarantee are excluded – within the limits established by the provisions of law. Damage attributable to normal wear and tear of the Product, improper use, insufficient or inadequate maintenance of the same are excluded from the guarantee. Please carefully keep the documentation certifying the start of the guarantee period (order coupon, delivery note, etc.).
10.2 On the Portal we have done our best to reproduce the colours of our products in such a way that they are as close as possible to the original. Since the quality of the images also depends on your screen, we cannot guarantee that all colours are reproduced in a manner that is perfectly compliant with the original. Any discrepancies in terms of colour are not to be considered anomalies or defects. Defects evident at the time of delivery must be contested within 10 days. With regard to defects that emerge at a later time, the Customer is required to inform FREE SHOP immediately by e-mail info@freeshopfrontiera.ch or by telephone no later than 10 days after the defect was discovered. If the complaint is not made within the indicated time frame, we will assume that you are satisfied with the Product.
11.1 FREE SHOP assumes no responsibility for the improper or incorrect use of the Products by the Customer. FREE SHOP is not liable for the condition of the Products due to improper storage after delivery. It is recommended to read the instructions for use on the packaging or contact FREE SHOP for any assistance regarding the storage of some Products.
All information contained in the Portal, all trademarks reproduced in the Portal, all programs and/or technologies provided in relation to the Portal and, more generally, all or part of the site www.freeshopswiss.ch (and the sites connected to it), are reserved and protected. It is forbidden to reproduce trademarks and logos in use on the Portal: the Customer also undertakes not to copy, modify, translate, reproduce, distribute, sell, publish, enhance and distribute in any other way, in a different format, in electronic or other form, all or part of the information (even partial) present on the Portal and the objects purchased from it. The trademark “FREESHOP PERFUMES & COSMETICS” is the exclusive property of FREE SHOP.
The relationship between FREE SHOP and the Customers is governed by the Conditions published on the Portal at the time of purchase by the Customer. The validation of the order by the Customer implies acceptance of the Conditions fully and without reservations. To validate the order, the Customer must click on the ‘Confirm’ button. FREE SHOP will send the Customer an email notifying the receipt of the proposal to the email address provided by the Customer. FREE SHOP will then send a summary email to confirm the order. In the order confirmation email, the Customer will also receive the link to download and archive a copy of these Conditions.
14.1 These Conditions are governed by Swiss law and will be interpreted in accordance with it, without prejudice to any other mandatory prevailing rule of the country of habitual residence of the Customer. Consequently, the interpretation, execution and termination of the Conditions are subject exclusively to Swiss law and any disputes inherent and/or consequent to the same must be resolved exclusively by the Swiss judicial authority: the competent court to resolve any dispute relating to this contract is exclusively that of the FREE SHOP headquarters.
15.1 In accordance with the commitment and care that FREE SHOP dedicates to the protection of personal data, we inform you about the methods, purposes and scope of communication and dissemination of your personal data and your rights. In order to offer you the personalized services provided by our Portal, FREE SHOP as Data Controller must process some identification data necessary for the provision of the service.
15.2 Browsing data – The software procedures and the computer system used to operate the websites acquire, during their normal operation, some data whose transmission is implicit in the use of Internet communication protocols. This information is not collected to be associated with identified interested parties, but by its very nature could, through processing and association with data held by the Data Controller or by third parties, allow users to be identified. This category of data includes the IP addresses or domain names of the computers used by users who connect to the site, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the user’s computer environment. This data may be used by the Owner for the sole purpose of obtaining anonymous statistical information on the use of the site in order to identify the pages preferred by users in order to provide increasingly adequate content and to check its correct functioning. The data could be used to ascertain responsibility in the event of hypothetical computer crimes against the site.
15.3 Cookies – Cookies are files that can be stored on your computer’s hard drive. This allows for easier navigation and greater ease of use of the site itself. Cookies can be used to determine whether a connection has already been made between your computer and our pages. Only the cookie stored on your computer is identified. Of course, it is also possible to visit the site without cookies. Most browsers accept cookies automatically. You can avoid the automatic registration of cookies by selecting the option “do not accept cookies” among those proposed. For further information on how to do this, you can refer to the browser instructions. It is possible to delete any cookies already present on the hard drive at any time. Choosing not to have the browser accept cookies may limit the functions accessible on our site.
15.4 Personal data – The personal data that the Customer will provide will be recorded and stored on protected electronic media and processed with adequate security measures. The Customer’s personal data will be processed by FREE SHOP exclusively with methods and procedures necessary to provide the Customer with the requested services. The data will not be disclosed but may be communicated, where necessary for the provision of the service, to companies that perform technical or organizational tasks on our behalf that are instrumental to the provision of the requested services. Only with the express consent of the Customer may the data be used to carry out statistical analyses, market research and send commercial information on FREE SHOP products and promotional initiatives. At any time, the Customer may reread the information and possibly modify the consents previously provided, verify and/or modify the status of the active services and possibly request additional services. The provision of data is optional, except for those indicated as mandatory in order to allow you to access the services offered.
15.5 The Customer has the right to know, at any time, what data is collected and how it is used. He/she also has the right to have it updated, integrated, rectified or deleted, request its blocking and oppose its processing. In accordance with current legislation, for purposes other than that of order management and related activities, for which consent is not necessary, we will ask you to express your consent for the processing of your data.
15.6 The Customer can obtain further information on how FREE SHOP processes his/her personal data by accessing our Privacy Policy
FREE SHOP may make changes or amendments to these Conditions at any time. Therefore, the Customer will be required to accept only the Conditions in force at the time of the relevant purchase. The new Conditions will be effective from the date of publication on the website www.freeshopfrontiera.ch and in relation to purchase orders submitted after that date.
For any information request the Customer can contact the FREE SHOP Customer Service by sending an email to customercare@freeshopfrontiera.ch or by calling 0041 (0)91 6467471
Privacy Policy of FREE SHOP FRONTIERA S.A.
Please read our Privacy Policy, which applies in every case in which you access the website and decide to navigate within it and use its services. We also ask you to read our General Terms and Conditions of Sale, because they also contain important information on privacy and the security systems adopted by the website.
With this Privacy Policy we are providing you with the necessary information regarding the processing of personal data provided by you, in particular regarding the purposes and methods of processing of your personal data, as well as the scope of communication and dissemination of the same, the nature of the data in our possession and their provision.
This document concerning the personal data privacy policies of the company Free Shop Frontiera S.A., with registered office and operations in Switzerland, Via A. Maspoli 21, 6850 Mendrisio, registered in the Commercial Register of the Canton of Ticino with Order Number CHE-112.608.491, Business Identification Number (IDI) 524.3.010.443-9, VAT Number CHE-112.608.491, e-mail address info@freeshopfrontiera.ch (hereinafter FSF), intends to accurately describe the methods of management of the processing of personal data of users and visitors to the site.
The information is not to be considered valid for other websites that may be consulted via links present on the websites in the FSF domain, which is not to be considered in any way responsible for the websites of third parties.
Type of data processed
Personal and identifying data.
Personal data is any information relating to a natural person, identified or identifiable, even indirectly, by reference to any other information, including a personal identification number; identification data are personal data that allow the direct identification of the interested party (such as, for example, name, surname, date of birth, address, e-mail address, telephone number, etc.).
Browsing data
The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols.
This information is not collected to be associated with identified interested parties, but by its very nature could, through processing and association with data held by third parties, allow users to be identified.
This category of data includes the IP addresses or domain names of the computers used by users who connect to the site, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the user’s IT environment.
Defense in court
The User’s Personal Data may be used for the defense by FREE SHOP in court or in the preparatory stages to its possible establishment, from abuse in the use of the same or related services by the user. The data could be used to ascertain responsibility in the event of hypothetical computer crimes against the site.
Maintenance
The User’s Personal Data may be processed with additional methods and purposes related to maintenance.
Data provided voluntarily by the user
The optional, explicit and voluntary sending of electronic mail to the addresses indicated on this site and/or the completion of data collection forms, entails the subsequent acquisition of the sender’s address, necessary to respond to requests, as well as any other personal data entered.
Specific information
Specific information may be presented on the pages of the site in relation to particular services or processing of data provided by the user
Cookies
For more information on the cookies used by this website, see the Cookie Policy
Data Controller
The Data Controller of the data collected through this Site is the company FREE SHOP FRONTIERA S.A., with registered office and operations in Switzerland, Via A. Maspoli 21, 6850 Mendrisio, registered in the Commercial Register of the Canton of Ticino with Order Number CHE-112.608.491, Business Identification Number (IDI) 524.3.010.443-9, VAT Number CHE-112.608.491 (hereinafter referred to as “FSF”): the Data Controller decides independently on the purposes and methods of processing, as well as on the security procedures to be applied to guarantee the confidentiality, integrity and availability of the data.
Object of the treatment
The Data Controller processes personal, identifying and non-sensitive data (in particular, name, surname, email, telephone number – hereinafter, “personal data” or also “data”) communicated by you when requesting information, during the purchase of products on the Site via the online shop and/or to be able to use the newsletter service offered by the Data Controller.
Browsing data may also be processed, personal data whose transmission is implicit in the use of internet communication protocols (such as IP addresses, type of browser, operating system, domain name and addresses of websites from which access or exit was made, information on the pages visited by users within the Site, access time, time spent on a single page, internal path analysis and other parameters relating to the operating system and the user’s IT environment), acquired by the IT systems and software procedures used to operate the Owner’s Website. In this regard, the Website uses cookies that collect your personal data. We invite you to read the Cookie Policy which describes the cookies used by the Site and the purposes of their use.
Methods and storage of your data
The processing of your personal data is carried out by means of the operations indicated in art. 4 n. 2) GDPR and in compliance with the principles of lawfulness, correctness and transparency and the other principles indicated in art. 5 GDPR.
Personal Data will be processed and stored for the time necessary to pursue the processing purposes for which they were collected.
1) Personal Data collected for purposes related to the performance of a contract between FSF and the user will be retained until the performance of such contract is completed.
2) The Personal Data collected to respond to your requests for information and to allow you to navigate the Site correctly will be retained for as long as necessary to achieve these purposes.
3) Personal Data collected for purposes attributable to the legitimate interest of FSF will be retained until such interest is satisfied.
4) When the processing is based on the user’s consent, FSF may retain the Personal Data for a longer period until such consent is revoked. Furthermore, FSF may be obliged to retain the Personal Data for a longer period in compliance with a legal obligation or by order of an authority.
At the end of the retention period, the Personal Data will be deleted. Therefore, at the end of such period, the right of access, deletion, rectification and the right to portability of the Data can no longer be exercised.
Purpose of processing your personal data and legal basis of processing
The personal data voluntarily provided will be processed for the following purposes:
– for any contact request, with the sending of information requested by you;
– for the possible compilation of data collection fields in dedicated areas;
– administrative and accounting activities in general. For the purposes of applying the provisions on the protection of personal data, the processing carried out for administrative and accounting purposes is that connected to the performance of organizational, administrative, financial and accounting activities. In particular, internal organizational activities, those functional to the fulfillment of contractual and pre-contractual obligations, and information activities pursue these purposes.
– to prevent or detect fraudulent activity or abuse harmful to the website;
– to exercise the rights of the Data Controller, for example the right of defense in court.
For the purposes referred to in letter A), data processing is necessary i) to allow correct navigation on the Website; ii) for the execution of an agreement with the user and/or for any pre-contractual obligations adopted at the request of the same; iii) to fulfill a legal obligation to which the Data Controller is subject and, finally, iv) for the pursuit of the legitimate interest of the Data Controller such as the right of defense in court and to prevent or discover fraudulent activities or abuses harmful to the website.
For the purposes referred to in letters B), C) and D), the processing of data is lawful only if the interested party has expressed his/her consent.
Optional or mandatory nature of providing data
Except as specified for navigation data, the user is free to provide personal data.
The provision of personal data for the purposes referred to in point A) is optional but necessary to use the services requested from time to time by FSF and to perfect the specific functions. Failure to provide them may make it impossible to obtain what is requested or to use the services of FSF.
In the contact area or in other data compilation forms, where the symbol * (asterisk) is present, the provision of personal data is optional but necessary to forward the contact request, to complete the registration or for other specific functions and failure to provide such data may make it impossible to obtain what is requested or to use the services of FSF. The provision of personal data in fields not marked with * (asterisk), however, is optional and failure to fill in such fields does not have negative consequences in order to use the service provided by FSF.
Consent to the processing of data for purposes B) – i.e. for promotional, commercial communication and/or marketing purposes in general by FSF or other companies associated with it – consent to the processing of data for purpose C) – i.e. for the transfer of your data to other partner companies of FSF for promotional/marketing purposes -, and consent to the processing of data for purpose D) – i.e. for profiling purposes of your data – is always optional. In the absence of this, FSF will still be able to provide the services referred to in point A) and the user will still be able to improve the other functions and use the services provided by FSF – point A) (e.g. send a contact request, etc.). You can therefore decide not to give consent for the processing of your data for these purposes or to subsequently and at any time revoke consent to process data already provided for the purposes referred to in letters B), C) and D), but the revocation will not affect the lawfulness of the processing based on consent before the revocation. The right to object to the processing for the purposes referred to in letters B), C) and D), may be exercised at any time through automated means of contact, and will also extend to the processing of your data for the aforementioned purpose carried out through traditional means. However, the possibility for the interested party to exercise this right in part remains, i.e. by objecting, for example, only to the sending of promotional communications carried out through automated tools.
Subjects or categories of subjects to whom your data may be communicated
Your data will be communicated to third parties only with your express consent, except in cases where communication is mandatory by law or is necessary for purposes established by law for the pursuit of which the consent of the interested party is not required; in such cases, the data may be made available to third parties who will process them independently and solely for the aforementioned purposes (for example, in the case of a request made by the police or the judiciary or other competent bodies or to perform obligations arising from the contract concluded with you). Your data will not be disclosed in any way.
Entities that may process your personal data
FSF has decided to use third parties to process your personal data, for certain activities. The third parties that carry out these operations have been adequately selected and are experienced, capable and reliable and offer suitable guarantees of full compliance with the current provisions on processing, including the data security profile.
Your data is processed by internal FSF employees responsible for individual services; the categories of employees who carry out these activities depend on the purposes for which the data was provided and are always indicated in the information that we present to you when you provide your personal data.
Security measures
FSF adopts adequate security measures in order to minimize the risks of destruction or loss – even accidental – of data, unauthorized access or processing that is not permitted or does not comply with the collection purposes indicated in our Privacy Policy.
However, FSF cannot guarantee its users that the measures adopted for the security of the site and the transmission of data and information on the site limit or exclude any risk of unauthorised access or dispersion of data by devices belonging to the user: We recommend that you ensure that your computer is equipped with adequate software for the protection of data transmission on the network, both incoming and outgoing (such as updated antivirus systems) and that your Internet service provider has adopted suitable measures for the security of data transmission on the network (such as firewalls and anti-spam filters).
Links to other websites
Our site contains links to other websites that may have no connection with us.
FSF does not control or monitor such websites and their contents. FSF cannot be held responsible for the contents of these sites and the rules adopted by them, including with regard to your privacy and the processing of your personal data during your browsing operations. We therefore ask you to pay attention when you connect to these sites via the links on our site and to carefully read their conditions of use and privacy policies. Our Privacy Policy does not apply to third-party websites. Our site provides links to these sites solely to facilitate the user in their searches and navigation and to facilitate hyperlinks on the Internet to other sites. The activation of the links does not imply any recommendation or notification by FSF for accessing and browsing these sites, nor any guarantee regarding their contents, services or goods provided and sold by them to Internet users.
Social plugins and social networks
Our web pages may contain plug-ins from social networks (e.g. Facebook, Instagram, etc.). If you access one of our web pages that has such a plug-in, your internet browser connects directly to the servers of the social network and the plug-in is displayed on your screen thanks to the connection with your browser. If a user of a social network visits our web pages while logged into his or her social account, his or her personal data may be associated with the social account. Even if the functions of the plug-in are used, the information will be associated with the social account. Further information on the collection and use of data by social networks in general, as well as on the rights and methods available to protect the privacy of the data subject in this context, can be found on the pages of the social networks of the account, on data protection. If the data subject does not wish to associate the visit to our web pages with his or her social account, he or she must log off from the social network before visiting them.
Personal Data is collected for the following purposes and using the following services: Interaction with social networks and external platforms. These services allow interaction with social networks, or with other external platforms. The interactions and information acquired are in any case subject to the User’s privacy settings relating to each social network. If an interaction service with social networks is installed, it is possible that, even if the Users do not use the service, it collects traffic data relating to the pages in which it is installed.
The rights of interested parties
In your capacity as interested party, you may exercise the rights set forth in Articles 15 to 22 of the GDPR, in particular the right to access, rectify or delete data, request limitation or object to processing, as well as the right to data portability.
Interested parties who believe that the processing of their personal data carried out through this website or its services is in violation of the provisions of the GDPR have the right to lodge a complaint with the Guarantor Authority, or to take appropriate legal action.
In the event of a breach of the personal data of the interested party, taking into account the provisions of art. 34 GDPR, the Data Controller will provide communication of the breach to the interested party.
Contacts for exercising the rights of the interested party
You may exercise your rights at any time by sending a registered letter with return receipt to Free Shop Frontiera S.A., Via A. Maspoli n. 21, 6850 Mendrisio (CH) or an e-mail to privacy@freeshopfrontiera.ch
This Site and the Owner’s Services are not intended for minors under 16 years of age and the Owner does not intentionally collect personal information relating to minors. In the event that information on minors is inadvertently recorded, the Owner will delete it promptly, upon request of users.
Contacts
If you wish to receive more information on how FSF processes your personal data, please write an email to privacy@freeshopfrontiera.ch
Changes and updates to this Privacy Policy
FSF may modify or simply update, in whole or in part, the Privacy Policy of the site, also in consideration of the modification of the laws or regulations that govern this matter and protect your rights. The modifications and updates of the Privacy Policy will be notified to users on the Home Page as soon as they are adopted and will be binding as soon as they are published on the website. We therefore ask you to regularly access this section to verify the publication of the most recent and updated Privacy Policy.
